Return & Refund Policy for TechyMagaza (TM)

Introduction

At TechyMagaza (TM), we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Return and Refund Policy carefully to understand your rights and options.

Returns

Eligibility for Returns:

• Items must be returned within 7 days of the purchase date.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items).

Return Process:

1. Initiate a Return: To initiate a return, please contact our customer service team at support@tech24.website with your order number and the reason for the return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and detailed instructions on how to return your item.
3. Shipping: Pack the item securely in its original packaging and include the RA number. You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., you received an incorrect or defective item).

Refunds

Refund Process:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Partial Refunds:

• Partial refunds may be granted (if applicable) for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

Non-Refundable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Shipping Costs

Return Shipping Costs:

• You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Incorrect Items:

• If you received a damaged or incorrect item, we will cover the cost of return shipping. Please contact our customer service team at support@tech24.website for assistance.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Email: support@tech24.website

Thank you for shopping with TechyMagaza (TM). We appreciate your business and are committed to ensuring your satisfaction.